Product manager

  • Product & Development
  • Amsterdam, Noord-Holland, Netherlands

Product manager

Job description

At inSided, we’re building a next-generation customer success community engagement platform. We are a well-funded and fast-growing company that helps cool companies like Mixpanel, Zapier, Gainsight, Coursera and Sonos. 

We help (SaaS) companies to engage with their customers on scale, by connecting their community, providing self-service and collecting product feedback. 

We are looking for a product manager that owns the roadmap on a strategic level and can keep up with the engineers in your team (they go fast 🚀, yes really 🤓). If you have a passion for customer engagement, great UX, integrations and want to work on an innovative product with millions of active users, please reach out to Joris.

Requirements

Responsibilities

  • Manage the product feature lifecycle all the way from the first sketch on paper until a pixel-perfect implementation. 
  • Create and validate the product roadmap to make sure you make the most business impact
  • Interact with customers and internal stakeholders to understand all aspects of the problem you try to solve. 
  • Create clear requirements and work with all stakeholders to get alignment and agreement on what needs to be delivered. 
  • Create and maintain stories in the product backlog, and prioritize what needs to be done now, soon or never.
  • Be a great team player and make sure your communication with engineers is cristal clear
  • Define and keep track of KPI’s that allow you to measure the success of features. 
  • Be a product evangelist, make sure everybody knows what we are working on and celebrate when we have deployed new features.
  • Create documentation, give demos and training and share success stories to people within and outside the company.

Desired skills and expertise

  • A passion for digital products, product management and UX
  • Collaborative, deadline-driven team player; you like to work in a fast-moving company
  • Pragmatic and result-driven.
  • Strong customer focus and empathy.
  • Strong in time management.
  • Excellent communication and interpersonal skills.
  • 3+ years of product management within a SaaS company
  • Strong analytical skills (such as analysis, troubleshooting and quickly seeing connections).
  • Strong oral and written communication skills in English. 

What do we offer a Product Owner

  • A job at the fastest growing community building company in Europe.
  • Working with international and well-known brands.
  • A central role within inSided that defines a large part of our customer success and happiness.
  • A highly dynamic working environment, as inSided is growing fast (and you will be part of this growth).
  • A place to learn, experiment, discover and develop yourself further.
  • A work hard, play hard environment (we are big fans of Friday afternoon drinks, boat trips, parties and events).
  • Fun colleagues and a beautiful office in the heart of Amsterdam (an 8 minute walk from Amsterdam Central Station).